Customer satisfaction is our goal with every purchase from Carefree Nation Group Inc. If for any reason you are not satisfied, simply return your purchase in its original packaging with your receipt within 30 days of your purchase.
Non-defective products may be returned or exchanged if the item is unopened in a condition that allows for resale (see below for our policy regarding defective products). All returned items must be unused, in new condition. Clothing must be unwashed and unworn, free of pet hair, make-up, smoke smell, or other inappropriate smells.
Please Ship All Returns to this address
Carefree Nation Group Inc.
New York NY 10016
Contact us before returning any products. Refunds are not issued on unauthorized returns or returns received after 30 days. All returns must include a completed Return Form and original packaging. In order to receive a refund, your unused items must be returned with shipping prepaid and include a completed Return Form, original packaging, and original packing slip. Items that do not meet our return guidelines will be sent back to you.
You must contact us within 5 days of receipt of a defective product. All returns must include the completed return form. If the product is deemed defective by Carefree Nation Group Inc, a full refund will be issued, including shipping charges.
Reimbursement of payment
Please allow 7-10 days for refunds to be processed. Your credit card will be credited in full for the defective product plus the shipping cost. Customers returning non-defective products will receive a refund less shipping fees.
Shipping and Handling
We DO NOT accept C.O.D’s. Customers are responsible for return shipping charges. For your protection, we suggest you return your merchandise via FedEx, UPS, USPS or insured Parcel Post.
In order to receive a refund, your unused items must be returned with shipping prepaid and include a completed Return Form, original packaging, and original packing slip. Items that do not meet our return guidelines will be sent back to you.
For help processing a return, please contact our Customer Service Center